Navigating pool maintenance can be simplified with this detailed Intex sand pump manual, offering solutions for common issues like pumps that hum but won’t start,
or those failing after power outages.
This guide provides step-by-step troubleshooting, covering everything from basket cleaning and O-ring inspection to valve maintenance and winterizing procedures.
Ensure optimal performance and longevity of your Intex sand filter pump with our comprehensive advice, alongside recommendations for other Intex products.
Intex sand pumps represent a popular and efficient filtration solution for above-ground pools, offering a cost-effective alternative to cartridge filters. These systems utilize silica sand to trap debris, providing consistently clean and clear pool water. Understanding the core components and operational principles of your Intex sand pump is crucial for maintaining optimal pool hygiene and extending the lifespan of your equipment.
Unlike other filtration methods, sand filters require less frequent cleaning, primarily through a process called backwashing. This reverses the water flow, flushing out accumulated dirt and particles. Intex offers a range of sand pump models, each designed to accommodate varying pool sizes and filtration needs. This manual aims to provide a comprehensive overview, assisting both novice and experienced pool owners in effectively operating and troubleshooting their Intex sand pump systems. Proper maintenance, as detailed within, will ensure years of reliable performance.
From initial setup to seasonal winterization, this guide covers all essential aspects of Intex sand pump ownership;
Intex sand pump models vary in flow rate, sand capacity, and features. Identifying your specific model number – typically found on the pump housing – is the first step to understanding its capabilities. Different models cater to diverse pool volumes; selecting the appropriate size ensures efficient filtration. Key components include the pump motor, filter tank, multi-port valve, and strainer basket.
The multi-port valve controls water flow for functions like filtration, backwash, rinse, waste, and closed positions. Familiarize yourself with each setting and its purpose. The strainer basket captures larger debris before it reaches the sand filter, requiring regular cleaning. Older Intex models (2019-2020) may not retain program settings after a power failure, unlike newer versions. Knowing these nuances allows for optimized operation and targeted troubleshooting.
Refer to your model’s specific documentation for detailed specifications and diagrams.
Electrical safety is paramount when working with your Intex sand pump. Always disconnect power before performing any maintenance or inspection. Never operate the pump if the power cord is damaged. Ensure proper grounding to prevent electric shock. Avoid using extension cords; if necessary, use a heavy-duty, outdoor-rated cord.
Water and electricity are a dangerous combination. Do not immerse the pump motor in water. Regularly inspect connections for leaks and address them immediately. The pump housing can become hot during operation; allow it to cool before handling. Never attempt to bypass safety features or modify the pump.
Always supervise children and pets around the pump area. Follow all local electrical codes and regulations. Improper installation or use can lead to injury or property damage.

Proper setup is crucial for optimal performance. This section details unboxing, pump placement, plumbing connections, and electrical grounding for your Intex sand pump.
Carefully unpack your new Intex sand pump, ensuring you have ample space to avoid damaging any components. Begin by verifying the contents against the included parts list – a crucial first step! Typically, you should find the pump housing, a sand filter tank, a six-function control valve, a pump strainer basket, a hose adapter kit, and potentially a pressure gauge.
Inspect each part for any shipping damage, such as cracks or missing pieces. Retain the original packaging for potential returns or warranty claims. Pay close attention to the smaller components like O-rings and seals, as these are easily misplaced. A complete checklist is often printed on the manual’s cover or within the first few pages, so refer to it diligently during unboxing. Confirming all parts are present now saves headaches later during installation.
Selecting the right location for your Intex sand pump is vital for efficient operation and longevity. Choose a flat, stable surface, preferably concrete, that can support the pump’s weight when filled with water and sand. Ensure the location is well-ventilated and protected from direct sunlight and extreme weather conditions.
Proximity to the pool is important to minimize plumbing runs, but avoid placing the pump too close to the water’s edge to prevent accidental submersion. Allow sufficient space around the pump for easy access for maintenance and backwashing. Consider electrical access; a grounded outlet should be within reach of the pump’s power cord. Avoid locations prone to flooding or standing water, as this can damage the electrical components.
Proper plumbing connections are crucial for a leak-free and efficient Intex sand pump system. Begin by ensuring all connections are clean and free of debris. The inlet connects to the pool’s drain, drawing water into the pump, while the outlet returns filtered water back to the pool.
Use appropriate fittings and clamps to secure the hoses to the pump and pool connections. Apply Teflon tape to threaded connections to prevent leaks. Double-check that all clamps are tightened securely, but avoid overtightening, which can damage the fittings. Inspect the O-ring on the clear basket lid for damage or misalignment, as this is a common source of leaks.
Ensure hoses aren’t kinked or obstructed, hindering water flow.
Electrical safety is paramount when installing your Intex sand pump. Always connect the pump to a grounded electrical outlet that matches the pump’s voltage requirements. Never use an extension cord unless absolutely necessary, and if you do, ensure it’s a heavy-duty, outdoor-rated cord.
Proper grounding is essential to prevent electrical shock. The pump should be connected to a dedicated circuit breaker. If the pump is tripping the breaker, it may indicate an overload or a short circuit, requiring immediate attention.
Before connecting, verify the outlet is dry and protected from the elements. Post-power failure restart procedures may vary; older models might not save settings;

Regular upkeep ensures peak performance. Start and stop procedures are simple, but backwashing is crucial, alongside basket cleaning, for consistent filtration and a sparkling pool.
Before initiating, verify the pump basket is clean and all connections are secure. Ensure the water level in your pool is adequate, as running the pump dry can cause damage. To start, simply plug the pump into a grounded outlet – it should begin operation almost immediately.
Observe the pump for any unusual noises or vibrations during startup. If the pump hums but doesn’t turn on, refer to the troubleshooting section for impeller-related issues. When stopping the pump, disconnect it from the power source.
Avoid frequent on/off cycles, as this can strain the motor. For extended periods of non-use, it’s best to completely shut down and winterize the pump following the guidelines in the dedicated section. Remember, proper starting and stopping procedures contribute significantly to the pump’s lifespan.
Regular backwashing is crucial for maintaining optimal filter performance. Begin by shutting off the pump power. Next, rotate the multiport valve handle to the “Backwash” position. Ensure the waste line is properly connected and directed to a suitable drainage area.
Restart the pump and allow it to run for approximately 2-3 minutes, or until the water in the sight glass clears. This process reverses the water flow, flushing out accumulated debris from the sand filter.
Stop the pump again, and return the multiport valve to the “Filter” position. Briefly run the pump to rinse the sand bed, then resume normal filtration. Repeat this process as needed, depending on pool usage and water clarity. Consistent backwashing extends the life of your filter media.
Sand replacement is essential for maintaining efficient filtration, typically required every 3-5 years, depending on pool usage and water quality. Begin by shutting off the pump and releasing all pressure from the filter system. Drain the filter tank completely, removing the drain plug at the bottom.
Remove the old sand, ensuring all debris is cleared. Inspect the internal components for damage. Add new filter sand, specifically designed for pool filters, filling the tank to the designated level – usually indicated by a line inside the tank.
Reassemble the filter, ensuring all connections are secure. Prime the pump according to the manufacturer’s instructions before restarting. Proper sand replacement restores optimal filtration capacity.
Regular cleaning of the filter basket is crucial for maintaining optimal water flow and preventing pump strain. Inspect the basket frequently, ideally weekly, for accumulated debris like leaves, hair, and dirt. Remove the pump lid and carefully extract the basket.
Rinse the basket thoroughly with a garden hose, removing all visible debris. Pay close attention to the O-ring on the lid, checking for damage or misalignment, as this can cause leaks. Ensure the O-ring is properly seated before reassembling.
A floating basket in the skimmer suggests an air pocket; ensure proper water levels and prime the pump. Reinstall the cleaned basket and lid securely, avoiding overtightening. Consistent basket maintenance extends pump life.

Diagnosing pump problems involves checking power, electrical connections, and impeller function. Address issues like humming without starting, low flow, or leaks promptly for optimal performance.
Initial assessment is crucial: verify the pump is receiving power by testing the outlet with another device. Inspect the power cord for any visible damage – cuts, fraying, or exposed wires – and replace if necessary.
Check the circuit breaker dedicated to the pump; a tripped breaker is a common culprit. Reset it, but if it trips again immediately, there’s likely an electrical fault requiring professional attention.
Examine the pump’s wiring, ensuring all connections are secure and free from corrosion. A loose connection can interrupt the power supply. If comfortable, use a multimeter to confirm voltage is reaching the pump motor.
Remember safety first – always disconnect power before inspecting electrical components. If you’re unsure about any electrical work, consult a qualified electrician.
A humming sound without rotation often indicates an obstruction preventing the impeller from spinning freely. Disconnect power before proceeding with any inspection. Access the impeller housing – typically by removing the pump lid – and carefully examine the impeller.

Look for debris like leaves, twigs, or sand lodged within the impeller or its housing. Remove any obstructions, ensuring the impeller can rotate smoothly by hand. The “center hub pipe” can be a common area for blockage.
Inspect the impeller blades for damage – cracks or breaks – which could hinder its operation. If damaged, the impeller needs replacement. Ensure proper reassembly, aligning the impeller correctly before securing the pump lid.
A seized impeller may require more forceful intervention, but avoid excessive force that could damage the motor.
Reduced water flow is frequently caused by restrictions in the system, most commonly a clogged filter or debris-filled pump basket. Immediately shut off the pump to prevent damage. Begin by inspecting the filter basket located in the pump’s inlet.
Remove the basket lid and clean out any leaves, hair, dirt, or other debris. Ensure the basket lid O-ring is properly seated and undamaged to prevent leaks. Next, check the sand filter itself; a buildup of debris within the sand bed restricts water flow.
Backwashing is the primary solution for a dirty sand filter, reversing the water flow to flush out accumulated particles. Also, verify the wall skimmer basket isn’t overflowing, as this can create an air pocket.
Regular cleaning prevents these issues.
Discovering leaks around your Intex sand pump requires immediate attention to prevent water loss and potential electrical hazards. Begin by shutting off the pump’s power supply. Carefully inspect all connections – inlet, outlet, and around the pump housing itself – for visible signs of water.
Tighten loose connections, but avoid over-tightening, which can damage the fittings. Pay close attention to the clear basket lid O-ring; damage or misalignment are common causes of leaks. Replace a damaged O-ring immediately.
Inspect valves for cracks or wear, and ensure they are securely fastened. If leaks persist around the pump housing, it may indicate internal seal failure, requiring professional repair or pump replacement. Regular inspection is key.
An air lock within your Intex sand pump prevents proper water circulation, often manifesting as reduced flow or the pump running dry. Identifying an air lock involves checking if the pump is primed – meaning fully submerged and filled with water. A common culprit is a floating basket in the wall skimmer, creating an air pocket in the lower basket.
To resolve this, turn off the pump and allow the system to fully drain. Then, open the air relief valve (if equipped) to release trapped air. Reprime the pump by filling the pump housing and suction lines with water before restarting.
Ensure all connections are tight to prevent air from being drawn into the system. Regularly check the skimmer basket and pump basket to avoid obstructions that contribute to air locks.

Delve deeper into complex issues like breaker tripping, post-power failure restarts, and meticulous valve/O-ring inspections for peak Intex pump performance.

Frequent breaker tripping indicates an electrical overload, demanding immediate attention. This often stems from the pump motor drawing excessive current, potentially due to internal mechanical issues or obstructions hindering the impeller’s rotation. Before resetting the breaker, disconnect power and thoroughly inspect the pump basket for debris, ensuring it’s clean and unobstructed.
Examine the impeller itself for any damage or blockages. A restricted flow path forces the motor to work harder, triggering the overload protection. If the problem persists after clearing obstructions, the motor windings might be compromised, necessitating professional repair or pump replacement.
Caution: Repeatedly resetting a tripped breaker without addressing the underlying cause can lead to further damage and poses a safety hazard. Always prioritize safety and consult a qualified electrician if you’re uncomfortable performing these checks.
Following a power outage, your Intex sand pump may not automatically resume operation. Newer models (post-2020) generally retain their programmed settings and will restart on the last cycle. However, older filtration systems, particularly those manufactured between 2019-2020, often lack this memory function and require manual resetting.
Before restarting, ensure the power is fully restored and stable. Then, manually turn the pump on, verifying that all connections remain secure. It’s crucial to check for any air locks that may have developed during the power interruption, as these can prevent proper water flow and damage the pump.
Important Note: If the pump fails to start after several attempts, consult the troubleshooting section for further assistance. Do not repeatedly attempt to start the pump if it’s not priming correctly.
Regular valve inspection is critical for maintaining optimal Intex sand pump performance. Valves control water flow, and any issues can significantly reduce filtration efficiency or cause leaks. Begin by visually inspecting all valves for cracks, wear, or debris accumulation. Pay close attention to the valve body and seals.
To maintain valve functionality, periodically disassemble and clean them, removing any sand or sediment buildup. Ensure all components are properly aligned during reassembly. Tighten connections securely, but avoid over-tightening, which can damage the valve housing.
If you notice persistent leaks around the valves, consider replacing the O-rings or the entire valve assembly. Proper valve maintenance extends the lifespan of your pump and ensures consistent water quality.
O-rings are vital for creating watertight seals within your Intex sand pump, preventing leaks around the pump housing and connections. Over time, these rubber components can become brittle, cracked, or misaligned, leading to reduced pump efficiency and potential water loss. Regularly inspect O-rings for any signs of damage.
When replacing an O-ring, ensure you use the correct size and type specified for your Intex model. Lightly lubricate the new O-ring with a silicone-based lubricant before installation to facilitate a smooth fit and prevent tearing. Carefully seat the O-ring in its groove, ensuring it’s not twisted or pinched.
Securely tighten connections after O-ring replacement, but avoid over-tightening. A properly sealed O-ring is essential for maintaining optimal pump performance and preventing costly repairs.


Protect your investment by properly winterizing your Intex sand pump; drain and clean it thoroughly before storage, shielding it from freezing temperatures for long-term reliability.
Preparing your Intex sand pump for winter requires meticulous draining and cleaning to prevent damage from freezing and debris buildup. Begin by disconnecting the pump from its power source – safety first! Next, shut off all valves leading to and from the pump.
Remove the drain plug located at the bottom of the filter tank and allow all water to completely drain. This may take some time, so be patient. Once drained, thoroughly rinse the filter tank interior with a garden hose to remove any remaining sediment or debris.
Don’t forget to clean the pump basket, removing leaves, dirt, and other particles. Inspect the O-ring on the pump lid for cracks or damage and replace if necessary. Finally, wipe down the exterior of the pump with a clean, dry cloth before storing it in a dry, protected location.
Safeguarding your Intex sand pump against freezing temperatures is crucial to prevent cracks and costly repairs. After complete draining and cleaning, ensure no water remains within the pump housing, filter tank, or plumbing lines. Even a small amount of residual water can expand upon freezing, causing significant damage.
Consider bringing the pump indoors to a heated space like a garage or basement for optimal protection. If indoor storage isn’t feasible, wrap the pump and exposed plumbing with insulating materials such as blankets or pipe insulation.
Remember to disconnect all electrical connections and store them separately; Regularly check the pump during prolonged freezing periods to ensure adequate protection and prevent potential issues. Proper winterization extends the lifespan of your Intex sand pump.
Proper long-term storage is vital for maintaining your Intex sand pump’s functionality. Following thorough draining and cleaning, store the pump in a dry, covered location, shielded from direct sunlight and extreme temperatures. A garage, shed, or basement are ideal choices.

Before storing, inspect all components for wear and tear, noting any necessary replacements for the next season. Loosely cover the pump to prevent dust accumulation, but avoid airtight sealing, which can trap moisture.
Periodically check the stored pump throughout the off-season for any signs of damage or deterioration. Keep the manual readily accessible for future reference. Remember to also store any associated accessories, like hoses and valves, alongside the pump for convenient setup next season.